FAQ

We strive to process and ship your orders promptly. Delivery times depend on your location. Here's an overview: 1. Order Processing: Orders placed before 6:00pm are processed and shipped on the same business day, whereas orders placed after 6:00pm will be processed and shipped on the next business day. Please be aware that holidays, peak shopping periods, and unforeseen courier delays can affect delivery time. 2. Shipping Timeframes: Your order will be delivered within 3 - 4 business days after it has been shipped. Once your order has been dispatched, you will receive a tracking number to monitor its progress. If you have any questions or concerns about your delivery, please contact our customer service team for assistance.

Customs and import duties may apply depending on your country’s regulations and are determined by your local customs office. These charges, which include any fees, taxes, or duties, are the responsibility of the recipient and must be paid upon receiving the goods. As import laws and duty rates vary by country, we recommend checking with your local customs authority for detailed information on potential charges. If you have any questions, feel free to contact us or your local customs office for assistance.

Proper care is essential to maintain the quality, fit, and vibrancy of your clothing. These detailed guidelines can ensure your items remain in excellent condition for as long as possible: 1. Follow the Care Label Instructions: Each garment comes with a care label that provides specific cleaning and maintenance guidelines tailored to the fabric and design. Always refer to these instructions first. 2. Washing Recommendations: Use a gentle cycle on your washing machine with cold water to prevent shrinkage and maintain fabric integrity. For delicate or printed items, consider hand washing to reduce wear and tear. Avoid using bleach, as it can weaken fabrics and cause discoloration. 3. Drying Instructions: Tumble dry on a low heat setting or, for best results, hang your items to air dry. Air drying helps maintain the garment’s original shape and prevents fading or stretching. 4. Ironing Guidelines: If ironing is required, use a low heat setting and avoid direct contact with any prints, logos, or embellishments. Using a pressing cloth or steaming is a great alternative for delicate fabrics. 5. Storage Advice: Store your clothing in a cool, dry place to prevent moisture damage and avoid prolonged exposure to direct sunlight, which can fade colors over time. Folding items properly or using padded hangers can also help maintain their shape. By adhering to these care instructions, you can enjoy your clothing looking fresh and stylish for seasons to come!